FAQ
Frequently Asked Questions
What type of products does Data Tech sell?
Data Tech supplies new and refurbished IBM Power AS400 iSeries equipment that is eligible for IBM maintenance.
What is the difference between buying new and used AS400 equipment?
Used equipment from Data Tech offers the same performance as new AS400 products but with significant cost-saving benefits. In today’s competitive global economy, our refurbished products help you avoid the depreciation that comes with new purchases. Additionally, with our large inventory, we can meet your requirements more effectively than waiting for limited new system releases from IBM.
How can I be sure I am getting the best AS400 solution?
Customer satisfaction is our top priority. Here’s how we ensure you receive the best solution:
- Tailored Solutions: We work closely with you to match your unique requirements—whether it's price, performance, availability, or compatibility.
- Quality Assurance: Our equipment is fully tested, professionally refurbished, and packed by factory-trained service technicians. Everything we sell is eligible for IBM maintenance programs.
- Customer Support: We stand behind every product we sell. If you encounter any issues, we’re here to make it right. Your satisfaction is our goal.
What kind of warranty does Data Tech provide?
All equipment comes with a 60-day warranty, providing ample time for you to arrange a maintenance agreement.
Is the equipment that Data Tech sells eligible for IBM maintenance?
Yes, everything we sell is guaranteed to be eligible for IBM maintenance.
What is a CPW?
CPW, or Commercial Processing Workload, is IBM’s standard measure for comparing AS400 system performance. Our refurbished systems often deliver performance that rivals new systems, but at a fraction of the cost.
What if we need additional software for the equipment we are buying from Data Tech?
Let us know your software needs, and we can provide products at significant savings.
How long does it take for my order to ship from Data Tech?
Most equipment ships within 24 hours. Same-day shipping is often available if necessary.