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FAQ

FAQ

Frequently Asked Questions:

 

What type of products does Data Tech sell?

Data Tech supplies refurbished IBM AS400 iSeries equipment that is eligible for IBM maintenance. 

What is the difference between buying new and used AS400 equipment?

Essentially, used equipment is no different than new AS400 products.  However, in this competitive global economy our products offer tremendous cost cutting benefits and do not sacrifice performance.

Data Tech services a majority of Fortune 500 companies and our aggressive pricing and immediate shipping often outweighs buying new products.  Simply put, based on your initial investment with our products you avoid the tremendous depreciation pitfalls when you purchase new equipment.  In addition, IBM will often only announce a limited number of new systems per year.  With our large inventory, we will be more likely to meet your requirements, rather than force you into a new offering.

How can I be sure I am getting the best AS400 solution?

At Data Tech, customer satisfaction is our number one priority.  To this end, we do a number of things to make sure that we have provided the best possible solution to our customer's requirements;

First:  We make sure the you are getting the best possible solution.  Every customer requirement has unique specific parameters;  price/performance, availability, compatibility to name a few.  Our technical specialists will work with you to determine what is best for you.

Second:  We provide fully tested, complete, professionally refurbished and packed equipment that is eligible for IBM manufacturer's maintenance programs.  We don't trust this quality to anyone but our own factory trained service technicians.

Third:  We stand behind every thing we sell.  If you have a problem, let us know and we'll make it right.  We want you to be happy with the solutions we provide.

What kind of warranty does Data Tech provide?

All equipment is warranted for 60 days.  This is ample time for you to arrange the equipment for a maintenance agreement.

Is the equipment that Data Tech sells eligible for IBM maintenance?

Everything we sell is guaranteed eligible for IBM maintenance.   

What is a CPW?

IBM has created a standard by which you can compare all models.  This standard is known as Commercial Processing Workload (hereafter CPW).  CPW is the measuring tool used to compare AS400 system performance.  Our systems can often outperform new systems at a fraction of the cost.

What if we need additional software for the equipment we are buying from Data Tech?

Let us know what you need and we can provide software products at significant savings.

How long does it take for my order to ship from Data Tech?

Most equipment ships within 24 hours.  Same day shipping is often available if necessary.

 

 

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