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Warranty / Returns

Warranty / Returns

Warranty and Returns

 

Warranty:

All products purchased from Data Tech are covered by 60 day warranty and  are eligible for IBM Maintenance Agreement unless otherwise specified.

Returns:

If a warranty product is found to be defective, or you receive the wrong product, you must notify Data Tech by telephone within 3 days of delivery at (770) 772-0200, Monday through Friday 9am-5pm, EST or you may e-mail us at info@DataTechComputer.com.

  • Return merchandise must be packed in the original shipping material with the RMA number clearly marked on the outside of the package.

  • All Returns must be received within 15 days of the RMA date.

  • Freight on all returns must be PREPAID.

  • Returns for refund are subject to 25% restock fee

In order to return a product to DataTech, you MUST obtain a Return Merchandise Authorization number (RMA#) from DataTech. This number must be displayed on the outside of the box being returned. Items returned without an RMA# will be refused and will therefore cause a delay in processing your return and credit.

 

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